We value your trust and strive to provide you with the best products/services. Please read our Refund and Cancellation Policy carefully to understand how we handle cancellations and refunds.

1. Cancellation Policy

• Orders/Bookings can be cancelled within 7 days of purchase, provided the service/product has not already been processed, delivered, or utilized.

• Once the order/service has been confirmed and processed, cancellations may not be possible.

• To request a cancellation, please contact us at accessease@arsaviva.com with your order details.

2. Refund Policy

• If your cancellation request is approved, the refund will be processed within 2 days to your original method of payment.

• Refund timelines may vary depending on your bank/payment provider.

• No refund will be provided for:

  • Services already delivered or partially used.

  • Products that have been tampered with, used, or are not in their original condition.

  • Customized or non-returnable items (if applicable).

3. Exceptions

• In case of technical errors, duplicate payments, or failed transactions, a full refund will be issued.

• If the service/product cannot be provided due to unforeseen circumstances from our side, you will receive a full refund or the option to reschedule/replace.

4. Contact Us

For any refund or cancellation queries, please reach out to us at:
📧 Email: accessease@arsaviva.com
📞 Phone: 7086608722